1 Information Systems and Qualitative Research. - One Overviewing and Assessing Qualitative IS Research. - 2 The qualitative difference in information systems research and practice. - 3 Crisis in the case study crisis: marginal diminishing returns to scale in the quantitative-qualitative research debate. - 4 A review on the use of action research in information systems studies. - 5 Panel the impact of action research on information systems. - 6 Process models in information systems. - 7 Systems of meaning: ethnography as a methodology for the study of information technologies. - 8 Panel assessing critical social theory research in information systems. - Two Interpretation and IS Requirements Definition. - 9 Examining project history narratives: an analytic approach. - 10 Exploring analyst-client communication: using grounded theory techniques to investigate interaction in information requirements gathering. - 11 Constituting users in requirements techniques. - Three Illustrating Experiencing and Being Critical in Ethnography. - 12 A discourse on ethnography. - 13 Achieving the research goal with qualitative methods: lessons learned along the way. - 14 Capturing complex distributed activities: video-based interaction analysis as a component of workplace ethnography. - 15 Critical ethnography in information systems. - Four Interviewing and the Interviewer. - 16 Exploring a chairman of the board's construction of organizational reality: the Colruyt case. - 17 Acquiring expert knowledge on IS function design. - Five The Social and Political Context of IS. - 18 Transitioning to client/server: using a temporal framework to study organizational change. - 19 Playing politics with e-mail: a longitudinal conflict-based analysis. - 20 Becoming part of the furniture: the institutionalizationof information systems. - Six Developments in Qualitative Methods. - 21 Value in triangulation: a comparison of two approaches for combining qualitative and quantitative methods. - 22 Qualitative research in information systems: time to be subjective?. - 23 Actor-network theory and IS research: current status and future prospects. - 24 Imagine: thought experiments in information systems research. - 25 Legal case analysis in IS research: failures in employing and outsourcing for IT professionals. - 26 Balancing interpretation and intervention in information systems research: the action case approach. - 27 Using case study research to build theories of IT implementation. - 28 Panel qualitative research opportunities in health care. - Index of Contributors. Language: English